Be in Regular Phone Contact – TeleCare Service

You might want us to provide our TeleCare service to yourself or for a relative or a friend.

For those people that require a bit of support or that live alone, and would like someone to check in with and talk to on a regular basis, our Telecare service is the answer. You might want us to provide our TeleCare service for yourself or for a relative or a friend

Our Telecare service provides a regular point of contact and source of support.  We agree a schedule of phone calls, so that you know someone will be in touch on a regular basis.

What Does TeleCare Cover?

Telecare covers whatever YOU want it to cover.

It could simply be a regular check-in, so that we can make sure that everything is OK and take whatever steps are needed if it isn’t.  Alternatively, we can go through particular points. We can give reminders of appointments, ask that medication has been taken, and find out what meals have been eaten. We can phone at any time of day, so that relatives busy at work don’t have to worry if they can’t call when a call is needed.

Sometimes, Telecare is purely the chance for people to have regular contact with someone outside their immediate family. Even in the most loving families, things can get complicated. It can be a real relief to be able to talk to someone who isn’t so emotionally involved.

How Often Do You Call?

The schedule is completely up to YOU.
Calls can be daily, once a week, or even just for a short period of time as cover when a relative is on holiday. Whatever we agree, you can rely on us to make the call.

What Happens if you Think There is a Problem?

If you have asked us to keep in touch with a relative for you, we’ll report back straightaway if we have any worries or concerns. If the person needs practical help, we can usually sort out whatever needs doing as long as you are happy for us to do so.

Our Telecare service gives you the security of knowing there is someone calling regularly. For those confined to their own homes, this simple service can boost self confidence, reduce anxiety, and keep them independent for longer.

To  discuss how we can help give you and your family peace of mind, please give Louise a ring on 07986 219785 or email louise@silverconcierge.co.uk

If you prefer a landline, you can call the office on 0161 456 8009. If we’re all busy out and about, then leave a message and we’ll call you back as soon as we can.